Cancel packages

On this page you cancel a package — you do not need to log in. You confirm your email address with a link, choose the package and cancel it with “Cancel now”. The package stays active until the end of the paid period.

Step 1: Request a link

Enter the email address you used to purchase the package and click “Send verification link”; the email address of your member account works too. We send the link to the address you entered; it is valid for 30 minutes and for one cancellation.

For your privacy the reply on the page is always the same — the email only goes out if there is a package to cancel for this address. No email? Check your spam folder; a new link for the same address can be requested after one minute.